Berendsen Fluid Power has one of the largest dedicated field sales forces in both the hydraulics and pneumatics industries with over 45 offices in North America. Each Field Sales Representative works directly with you to understand your business needs and provides technical expertise to address your fluid power application concerns.
Located in the branch offices, our Customer Service Representatives provide a rich source of local sales and technical assistance. This group, which prides itself on its technical knowledge, supports our customers as well as Berendsen Fluid Power’s Field Sales Organization and Customer Response Center. Each Customer Service Representative can place and track orders, create conversions, check inventory and provide a host of other services.
For those customers who know what they want and need to check availability or place an order, our Customer Response Center Representatives are ready to assist. With access to Berendsen Fluid Power’s central computer system, questions relating to product availability or the placement of product orders can be handled quickly and efficiently. When an order is placed, the electronic order entry system provides not only shipping and invoicing data, but also instantly routes the order to the appropriate distribution center for filling and shipping.
Customers have found our specialized support groups invaluable in answering product related questions, solving field application problems and providing expertise in the areas of hydraulic connectors and pneumatics.